Frequently
Asked Questions
Registration and Subscription Payments
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What is the Express Registration?
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What is Pay-Per-Use?
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How does the subscription work on Safe Creative, and how can I pay for it?
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Personal Subscription: What registration services are included?
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Business Subscription: What registration services are included?
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My Purchases and Invoices: Where can I find my purchase history and invoices?
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What happens to my registrations if I don't renew my subscription?
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What is the non subscription service?
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What is the storage space allocated to my Safe Creative account and how can I expand it?
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Multi-User: Can I give access to collaborators or employees to operate my Safe Creative account?

Can I give access to collaborators or employees to operate on my Safe Creative account?

Yes, with a corporate subscription, you can add operators from “My Account” > “Operators,” specifying the services they will have access to.

If you add an operator from the list, they will by default have access to all available services.

Operators can:

  • Register works on behalf of the administrator.
  • Use the available services.
  • Consult the account's records and documents, including those provided by the administrator and other operators.

They cannot:

  • Consult the administrator's personal information.
  • Make payments or modify payment methods.

If you have a corporate account with Safe Stamper, you will also have the same operators, but they will not have access to the services until manually granted.

When the corporate subscription expires, the operators' access is disabled, although the use of their email addresses in Safe Creative accounts is reserved so they can be reactivated if the subscription is renewed.

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How do you add a new operator?

Users with a business subscription can add operators to perform functions on their behalf.

To add a new operator, place your cursor over your name to open the user menu and select "Settings." From there, go to "Manage Operators." On the "Operators" screen, select "New Operator" and then enter the email and password to register the new operator.

In the "Operators" screen listing, you can choose whether the user has operator access to Safe Creative, Safe Stamper, or both.

Important: Operators are users who can register or certify from your corporate account.
If you have a corporate account in Safe Creative and Safe Stamper, you can choose which product they have access to.

  • Operators do not have access to: Payment methods, purchases, or information and data from other users.
  • In Safe Creative: they have access to all registrations.
  • In Safe Stamper: they only have access to their own certificates.
  • The account owner has access to all certificates.

 

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